Home and Kitchen Reviews

I like my new glasses. Thank you all for replacing the set that I received that were broken.

I have now owned 2 of these. The first one quit working after about 6 months, but it worked so well I bought a second one. It lasted about a year, and died with a flair, shooting sparks out the left side. Althought they work great while they work, I will never buy another. Caveat emptor!

I bought a similar machine to this one a couple of years ago and have used it three times total and just threw it in the trash. The first use seemed to go just fine. It picked up loads of dirt and debris from the carpets throughout the 1800 ft^2 of my home. It then sat in a closet for about a year before I pulled it out again. When I went to run it, next to no fluid would come out of the main nozzles on the base. I next tried to use the hand unit and found it working perfectly. Plenty of fluid and suction. So I tore it all apart to find that the lines connecting to the main nozzles were completely gunked up with what looked like lime (I guess my water is quite hard and this is a problem). After purging the lines, cleaning out the nozzles, etc, I put it all back together and got it to work. Not as well as it did fresh out of the box mind you. I just pulled it out the closet today to use one last time before selling it (we are moving) to find the same problem...No spray from the main nozzles. Remembering what happened last time, I proceeded out to my garage to tear it apart to find the clog. To my surprise, there was no lime deposits but was instead completely clogged with mold and fungus. The lines were teeming with black algae-like residue. I tore the lines apart, purged them, put it all back together again but this time had no luck. No spray at all. I've finally had it with this product and decided to toss it in the trash and call a professional. I would recommend this approach to anyone considering buying this. I know the price of a professional can be steep but compared to the irritation of tearing apart a machine to make it work properly, it is quite fair.

This mediocre-machine has a container within a container. The bladder type of container holds the clean water while the dirty water goes out-side the bladder. The problem is the bladder opening often falls in, mixing the dirty & clean water together. Customer service who readily replaced my tank was prompt and curteous.

Suction is okay. Brush is okay. I haven't checked the outlet temp, but it supposed to raise my water temp by 25�F, but I don't think that's happening.

Overall, it's an average machine from the wally-world. It works compared to the Hoover that brokedown, so I guess that's a plus. Just a few more months of these and we're getting hardwood floor, so bu-bye stinking steamers.