Krups Reviews

I'll add my voice to all the others that point out that the exposed rubber gear on the base will strip -- in my case about one year afer occasional use. It costs about $35 plus two trips to the repair center to get ot fixed -- more than the cost of a new blender if you count your time. And that will buy you only another year or so of service. You would think that after years of manufacturing this blender, Krups would have done something about this fatal flaw, because otherwise it is an outstanding blender. It really does crush ice. My advice: stay away from Krups. If you look on consumer websites, you'll see a flood of complaints about premature breakdowns, unavailability of parts, and the world's worst customer service. I also have a Krups dishwasher which had a similar problem, and would never buy Krups again!

I had this blender for maybe a year and used it infrequently. If you take it apart to wash it is very hard to put back together. It stripped when I tried to make frozen margaritas. Would not recommend.

Right after the warranty was up, I was serving smoothies with strange rubber surprises inside...hence, the seal to the bottom of my blender. I didn't use this blender very much at all, and now I find myself on the internet searching for the proper rubber seal. I've had the same experience with trying to contact Krups as well... they don't make themselves available at all. It is a great blender, it's a shame it's not made to last.

My husband and I registered for a similar Krups blender (model #243) two years ago for our wedding. The blender has been a huge disappointment. First, the letters and numbers on the main face washed off with plain WATER. Next the blender started to shake, getting worse so that now we both must hold it down to keep it from flying off of the counter. This shaking has cracked the base. Since over a year has gone by, Krups will not replace, repair or refund. What a shame! Please don't waste you money in the same way we did.