Krups Reviews

My problem was not the rubber gasket(washer that goes between the jar and the plastic ring with blade assembly, that keeps the jar from leaking), but the rubber drive (the groved ring that grips the underside of the blade asembly and makes it spin. When I first used the machine and noticed this part was made of rubber I was surprised and queried its durability. However I dismissed that concern because I thought a company like Krups would not use a flimsy material on such an important part. I was wrong! After maybe 15 uses, the gripping ridges of this rubber drive have completely ground down(turned to rubber dust), so that when it spins when the machine is on, the blade assembly can no longer spin. It has basically become a round peg in a star shaped hole. You may not understand what I mean until you examine one for yourself. I have since looked at this part on other brands of blenders and all the ones I've looked at, from the cheapest to the most expensive, use a hard plastic material for this part. All except Krups, that is! I am very disappointed that this machine has met my early fears, because I did like it during my initial use. I would also like to point out that although this machine has an ice crushing feature I only used it once and the wear that occurred happened while blending mainly sorf, run of the mill items, soups etc.; nothing taxing, yet it couldn't survive even that. The 1 star is mainly for styling and initial use, otherwise it deserves 0 for its absurd lack of durability, which was very obvious to me on my first examination of it. I cannot imagine why Krups' designers would use soft rubber for this part. It's a nobrainer!

Received it as a wedding gift. After 5 months of making mixed drinks the gasket became part of one of the drinks and I'm on the search for a replacement. Seemed good for drinks although the blades don't always create a good mixing vortex.(mixes just the bottom contents of the carafe on some drinks)

I have three extra gaskets for the previous reviewers. My problem is the blade in my blender has stopped spinning even though the motor works. I paid $100 dollars for this blender not two years ago and used it maybe once a week to make smoothies. (It worked great -- much better than the Kitchen Aid which I returned.) Customer service is completely unapologetic and unhelpful. I can't find a replacement of the plastic ring with blade that fits in the bottom of the jar. It was a beautiful blender and the thought of tossing it makes me want to cry. Future blender buyers, beware!

To hit the high points.

1. It is so light that you push it across the counter when trying to align cans

2. Magnet always flips down making it a two handed operation (assuming you have glued it to the counter from step one)

3. The handle always slides out just enough to prevent actually pushing down on the handle.

4. It is extremely difficult to line up the cutting blade.

I bought this can opener simply because I thought it would match my stainless steel kitchen. Low and behold, it is not metal- just plastic! It broke the very first time I used it and stupid me had it exchanged for another thinking that I man-handled the thing. The replacement can opener also broke the very first time I tried to use it! Next time, I will read all the reviews BEFORE I purchase an item.

Do not buy this product. I took it back after one day. The lever is flimsy, you must hold it down the entire time. The motor runs, the can stays still. The cutter works as well as an old, arthritic woman using a plastic spoon. Get a Cuisinart, it works wonders.